Consumer Affairs & Relations

Shopper marketing firm Saatchi & Saatchi X has promoted one of its senior executives to be its next president.

Ann Arbor, Mich. - Customer satisfaction with goods and services purchased and consumed in the U.S. suffered a fifth consecutive quarterly decline, sending the American Customer Satisfaction Index (ACSI) to its lowest point since 2006. According to the ACSI, the national level of customer satisfaction is down 0.7% to 74.7 on a 100-point scale in the first quarter of 2015 and is off 2.7% since peaking in the fourth quarter 2013.

CVS Health has selected a DigitasLBi executive to be its next marketing chief.

The National Retail Federation is recognizing the nation's top law enforcement officers with the organization's annual loss prevention awards.

Recipients of the Ring of Excellence, Law Enforcement Retail Partnership and Retail Case of the Year will be honored during an awards ceremony at NRF PROTECT, the retail industry’s largest event for retail loss prevention executives in North America.

New York -- The home and lifestyle company that domestic diva Martha Stewart launched in 1997 has been acquired in a cash-and-stock deal valued at approximately $353 million. It’s a big comedown for a company that was valued at $2 billion on the day of its initial public offering in 1999, but whose fortunes have been on the downslide for a while now.

Retail licensing group Sequential Brands, whose brands include Jessica Simpson, Ellen Tracy and Avia, is buying Martha Stewart's lifestyle collection, although the domestic diva will maintain creative control over product.

Office Depot shareholders approved of the company’s acquisition by Staples in a vote that will prove to be largely symbolic if federal regulators determine a deal involving two direct competitors is not in the best interest of consumers.

Office Depot agreed to be acquired by Staples on Feb. 4 and on June 19 a preliminary vote total showed that 99.5% of shareholders approved of a deal that involves them receiving $7.25 in cash and 0.2188 of Staples stock for each share of Office Depot stock.

San Jose, Calif. – eBay Inc. has sold its 28.4% stake in Craigslist back to the online classified ad service inn a confidential settlement agreement. eBay initially purchased the stake from Craiglist in 2004, but the two parties have been involved in litigation for years.