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Consumer Affairs & Relations

  • Meet retailing’s debt zombies

    Reagan era appointee David Stockman is no fan of the current administration or the Federal Reserve’s long-running easy money policy and to make his case against the flawed strategy he singles out four of the biggest names in department store retailing.

    Stockman is the Reagan era director of the Office of Management and Budget who became a Wall Street executive and now regularly opines on the troubled state of the economy and looming dangers caused by nearly eight years of zero interest rates he contends have produced all manner of distortions in the economy.

  • Report: Shoppers score big on Bloomingdale’s error

    New York – At least a few shoppers reportedly received a substantial windfall as a result of a computer glitch at Bloomingdale’s. According to BuzzFeed, some members of the upscale chain’s loyalty program were accidentally issued as much as $25,000 in store credit last week, and at least one customer used the unintentionally generous offer to obtain free diamond earrings.

  • Report: Target, Visa reach breach settlement

    Minneapolis – Target Corp. has reportedly reached a settlement with Visa Inc. that will reimburse issuers of Visa cards for costs related to the retailer’s 2013 data breach. According to the Wall Street Journal, the agreement will reimburse thousands of card issuers for potentially up to $67 million.

  • Lumber Liquidators hires new compliance chief

    Toano, Va. – Shuffling in the executive ranks continues at embattled Lumber Liquidators Holdings Inc., in the wake of accusations the retailer sold Chinese hardwood laminate products that had illegal levels of formaldehyde. Lumber Liquidators has hired Jill Witter as chief compliance and legal officer.  

  • Saks Off 5th coming to Austin center

    New York - Saks Fifth Avenue Off 5th plans to open a new store in spring 2016 at Gateway Shopping Centers in Austin, Texas. The new 50,000-sq.-ft. store will be fashioned in an open, modular layout, and feature a unique and unparalleled selection of designer finds for both men and women.

  • TravelCenters shareholder urges buyback

    New York - RDG Capital Fund Management, a shareholder of TravelCenters of America, is recommending a major financial step. RDG has delivered a letter to the TravelCenters board of directors strongly recommending a $100 million share buyback that RDG estimates would increase stock price by more than 33% to $17 per share.

  • Walmart taps brakes on Neighborhood Markets

     In a shift to quality over quantity, Walmart has cut expansion plans for its Neighborhood Market stores despite the format’s consistently strong top line growth in recent years.

  • Target reaches deal with Visa over data breach

    Target has reached an agreement with Visa card issuers to reimburse costs related to a data breach at the retailer in 2013.

    According to The Wall Street Journal, agreement, which could entail as much as $67 million in reimbursement costs, comes three months after a proposed $19 million settlement between Target and Mastercard fell through.

    Read more about the deal by clicking here.

  • Francesca's on the hunt for new CMO

    Specialty retailer Francesca's is losing its head merchant.

    CMO Sei Jin Alt is resigning to spend more time with her family and pursue other interests, the company said. The company has initiated a search for a new Chief Merchandising Officer. To facilitate a smooth transition, Alt will remain in her current role until Nov. 20.

  • Retail organized crime has a new opponent

    New York – Organized crime groups targeting retail have a new opponent. Multiple retailers and law enforcement agencies across multiple locations and jurisdictions are banding together to form the Retail Organized Crime Coalition (ROCC).

    The ROCC, which will officially launch and introduce its members at the Retail Fraud – New York conference on Sept. 24, will combat chronic retail organized crime through case referrals, education and the distribution of timely intelligence.

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