Consumer Affairs & Relations

Retailers looking for global opportunities in emerging markets should head to Asia, particularly China, according to a just-released survey.   

China ranks as the top country in A.T. Kearney’s 2016 Global Retail Development Index (GRDI), followed by India, whose high market potential, fast growth, improved regulatory environment, and ease of doing business pulled it up to second in the rankings. (See end of article for top 30 rankings.)

Hubert Joly, CEO of Best Buy Inc., is doing a little diversification of his personal stock portfolio.

Bloomberg reports that as of June 2, Joly has sold 398,000 shares of Best Buy stock, or 44% of his roughly 910,000 company shares, for $12.8 million.

The retailer said Joly is not exploring other opportunities and has no plans to leave his current position.

Senior management of Walmart Stores Inc. should be happy with the results of its 46th annual shareholders meeting held June 3.
 

Image Courtesy: news.nike.com

Signet Jewelers Ltd., whose store banners include Kay Jewelers and Zales, issued a strong rebuttal against charges that its stores swapped customers’ gems for lesser-quality stones while they were in for service.   The controversy started with an article by BuzzFeed about a Maryland woman who said her engagement ring — purchased at a Kay Jewelers store — had its diamond swapped out for a lower-quality manmade stone while in for service. The story quickly went viral on social media.   

The search capability on Amazon.com reportedly malfunctioned for several hours the morning of Thursday, June 2.

According to TechCrunch, an outage prevented users from being able to search for products or open product categories on the Amazon.com homepage. The homepage itself and product pages were not affected by the service interruption, which appeared to be resolved as of 10 a.m. EDT.
 

Russ Dispense, president of the King Soopers division of The Kroger Co., plans to retire on July 1 after 51 years with the company.

Dispense began his career with Kroger in 1965, when he joined King Soopers as a courtesy clerk. He served in various leadership positions in stores and district management through the years, as well as at warehouses, manufacturing plants and administrative offices. Dispense was promoted to VP of retail operations and merchandising for the King Soopers division in 1983. He also served as VP of real estate.

The National Retail Federation (NRF) has asked the Federal Trade Commission (FTC) to conduct an investigation into an organization founded by the credit card industry that sets data security standards.

According to a letter from NRF senior VP and general counsel Mallory Duncan to FTC chairwoman Edith Ramirez, the practices of the Payment Card Industry Security Standards Council (PCI DSS) raise antitrust concerns.