Awards

WAYNE, N.J. — When Tom Hanks danced across FAO Schwarz's giant piano in the movie "Big," it established the store's iconic status. Now celebrating its 150th anniversary, FAO Schwarz honor its legacy with in-store events, commemorative product offerings, a showcase of brand archives and an enhanced website that together will present the brand’s storied history.

Waban, Mass. -- Research results released Tuesday by Temkin Group, which rates the customer experience of 206 large companies across 18 industries, showed that only eight companies deliver excellent customer experience: Sam's Club and Publix led the pack, followed by Starbucks, Subway, Chick-fil-A, Aldi, Winn-Dixie, H.E.B., and credit unions.

According to the 2012 Temkin Experience Ratings, in its second year, 76 companies (37% of the total) earned "poor" or "very poor" ratings.

What a fortuitous promotion Target ran this week featuring a collection of nine Grammy Award nominated artists in its weekly ad. The awards program drew a record audience, and between ads during the broadcast and the artists featured in the circular Target gave a broad range of music lovers a reason to visit Target.com during the show or stop by their local store after the program.

COLUMBUS, Ohio — DSW is giving students at the Fashion Institure of Technology in New York City a chance to accelerate their careers. The retailer announced that is sponsoring "A Design Affair," a contest that will award one winner with a cash prize, intership and his or her shoes being sold at DSW.

New York City -- The latest jewel in the portfolio of Mexican department store operator Liverpool took top honors in Chain Store Age’s 30th annual Retail Store of the Year design competition. The company’s 319,000-sq.-ft. store in the Mexico City suburb of Interlomas was named Store of the Year and was also the winning entry in the Department Store category.

Here is a complete list of the winning projects, all of which will be featured in the March issue of Chain Store Age and reviewed at its annual SPECS Conference:

New York City -- Using Experian Marketing Services’ comprehensive cross-channel capabilities to help improve customer experience and drive engagement, JoS. A. Bank Clothiers and Experian received a Database Excellence Award from the National Center for Data Management (NCDM).

ORLANDO, Fla. — The Food Marketing Institute on Monday honored three supermarket executives for their achievements in the industry during FMI’s Midwinter Executive Conference here, the association announced.

MOORESVILLE, N.C. — Lowe’s has announced that Richard Dreiling has joined its board of directors. He will serve on the board’s audit and governance committees. The announcement brings Lowe’s board of directors to 12 members, 11 of whom are independent.