Canadian Tire inflates insight into customer experienceCanadian Tire Corp. is tracking the success of its customer experience efforts across channels, in real-time. Global beauty retailer gets to know its customers with Google CloudBeauty is skin deep, but Charlotte Tilbury is diving far below the surface of its customer data. COVID-19 causes change in convenience chains Convenience retailers are increasingly adopting cashierless checkout, on-demand delivery, and targeted merchandising programs in response to the impact of COVID-19. Associated Grocers streamlines entire purchasing process A wholesale distributor for independent grocers is performing demand forecasting, order management, and forward buying with a single platform. Kronos, Ultimate Software rebrand as new company following merger A $22 billion workforce management technology provider will be known as UKG (Ultimate Kronos Group). Dunkin’, Circle K, White Castle pilot frictionless Mastercard tech Two quick-service retailers and a c-store chain will test a frictionless, AI-based payment and drive-thru technology from Mastercard. Amazon continues health push with Fitbit-like device Amazon is expanding its healthcare offering into wearables. First Look: Amazon debuts new high-tech grocery store The future of brick-and-mortar grocery may be here, with the name Amazon Fresh. Grocery’s crystal ball: AI-driven forecasting Accurate demand forecasting in grocery has never been more critical. Retailers can better leverage social media this back-to-school season The global pandemic has accelerated digital transformation in retail. Midwest c-store chain optimizes product mix Kum & Go is aligning new product discovery with customer demand. Retailers are innovating in ways that will outlast the pandemic First Previous 212 213 214 215 216 Next Last