Survey: Retailers employ tech to avoid ‘one and done’ shoppersReturn customers are the lifeblood of retail, as demonstrated by a new survey from Ordergroove and Napco Research. A 200-year-old retailer makes big innovation leapBrooks Brothers is adopting artificial intelligence to make sure that it stays relevant among its loyal customers. Walmart to open new type of tech lab A discount giant is augmenting its fleet of innovation labs with a new concept — one that is housed inside a store. Microsoft’s cloud business hooks a big retailer Microsoft is taking one the nation’s biggest apparel retailers to the cloud. Teen apparel retailer ‘gets schooled’ on predictive analytics Rue 21 made a strategic decision to ensure it could get the biggest return on its predictive analytics investment. Manual intervention is hindering the customer experience By failing to automate pricing and replenishment processes, brick-and-mortar retailers are failing to improve the customer experience. CSA Exclusive: Technology drives customer engagement across Ahold Delhaize USA Supermarket giant Ahold Delhaize wants to get closer to its customers in North America, an endeavor that is being lead by the company’s retail business services division. Why did Amazon bail on an AI-based recruitment tool? Like humans, it seems even computers can show bias. Teen apparel retailer drives personalization Rue21 is taking a new step in its customer-centric business strategy. Luxury fashion brand offers immersive experience—for online and store shoppers Diane von Furstenberg is engaging shoppers with a new 3D shopping experience. First Previous 186 187 188 189 190 Next Last