ARTICLES BY THIS AUTHOR
- 5/5/2024
Starbucks needs to focus on customer experience, says former CEO Howard Schultz
The longtime former CEO of Starbucks Corp. has some advice for the chain’s current leadership on the heels of a disappointing quarter. - 5/5/2024
Gen Z big on in-store shopping
One generation tops all others when it comes to shopping preferences and the impact of return policies on purchases. - 5/2/2024
Rue21 to close all stores, sell IP after third bankruptcy filing
A longtime mall staple is going dark. - 5/2/2024
C-Suite Moves: April update
Welcome to C-Suite Moves, Chain Store Age’s monthly roundup of the top C-suite moves across the retail industry. - 5/2/2024
Kroger to renovate stores in Greater Cincinnati area — here are the locations
The Kroger Co. is investing in its hometown region. - 5/1/2024
Peloton CEO out; 15% workforce reduction
Peloton Interactive is on the hunt for a new leader. - 5/1/2024
Bed, Bath & Beyond parent beefs up C-suite with retail veterans
Beyond, Inc. has expanded its senior leadership team with the addition of eight experienced retailers. - 5/1/2024
Von Maur Department Stores launches five-year store renovation plan
Von Maur Department Stores is updating the look of its store interiors. - 5/1/2024
‘Information overload’ harming sales, consumers; AI can simplify things
Consumers are walking away purchases because they feel overwhelmed by so many choices and messages. - 5/1/2024
Wayfair sales fall but loss narrows; ends quarter on ‘upswing’
Wayfair reported mixed second-quarter results as its loss narrowed and active customer count increased but its sales fell, with the biggest decline overseas.