ARTICLES BY THIS AUTHOR
- 9/14/2023
AlixPartners: ‘Value-right’ retailers will win holiday; shoppers to trade down
The pressures of inflation, higher interest rates, high credit-card debt and other factors will moderate spending across the board this holiday season. - 9/13/2023
Leading customer service pain points for online shopping are ….
One poor customer service encounter online can turn a customer off for good. - 9/13/2023
First Look: True Religion opens its first new store in four years
True Religion is expanding at home, overseas and into new product categories. - 9/13/2023
Retail sales notch small gain in August despite slowing economy
Retail sales growth was sluggish in August as inflation continued and interest rates remained high. - 9/13/2023
Starbucks' Howard Schultz steps down from board
It’s the end of an era at Starbucks Coffee Company. - 9/13/2023
Parent company of Altar’d State to close all stores — all day — on Christmas Eve
Christmas Eve typically brings a surge of last-minute shoppers to stores. But that won’t happen at one national retailer this year. - 9/12/2023
Management shakeup at Nordstrom
Nordstrom has made several executive leadership appointments in its merchandising and store organizations. - 9/12/2023
Amazon opens ‘tech hub’ on landmark NYC retail site
The former home of one of New York City’s most iconic department stores has been transformed into a state-of-the-art modern office building for an online giant. - 9/12/2023
Mass merchandisers top list of grocery pickup channels most frequently shopped
When it comes to grocery online orders, most shoppers prefer in-store pickup. - 9/12/2023
Ikea U.S. launches two major sustainability initiatives
Ikea U.S. is doubling down on its commitment to become a climate positive business.