Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 9/29/2019
DoorDash hit by data breach
Data from close to 5 million users of an on-demand delivery platform has been exposed. - 9/29/2019
Instagram tests opt-in reminder feature
Instagram is piloting a new instant product launch notification service. - 9/29/2019
True Value builds up to retail buying event
Independent hardware retailers will have limited-time access to discounted inventory. - 9/29/2019
Amazon Go reportedly coming to other retail locations
Amazon Go’s cashierless technology may be coming to an airport or cinema near you. - 9/26/2019
CSA Exclusive: Chipotle will fill your order – however and wherever you choose
Chipotle Mexican Grill is connecting the digital and in-store sides of the customer experience. - 9/26/2019
Study: Automated call centers carry hidden cost
A new survey indicates call center automation drives away customers, incurring losses. - 9/26/2019
Marshalls enters e-commerce late but with three smart moves
Marshalls is a newbie to e-commerce, but already displaying a savvy approach to the channel. - 9/26/2019
Survey: Webrooming, showrooming popular with shoppers
Consumers are proving themselves comfortable using multiple channels on the path to purchase. - 9/25/2019
Wolferman’s Bakery debuts as online ‘neighborhood shop’
A Harry & David brand is repositioning its assortment, marketing, and social media presence. - 9/25/2019
Study: Retailers face increased — and varied — data threats
Retail data breaches remain common as growth slows in industry security spending.
