ARTICLES BY THIS AUTHOR
- 10/16/2019
Joann elevates the customer service conversation
A craft and fabric specialty retailer is turning customer communications into a coherent, lifetime connection. - 10/16/2019
Neiman Marcus Christmas catalog has something special for Bond fans
The 2019 Neiman Marcus Christmas Book once again includes a selection of over-the-top “fantasy gifts” at fantastical prices. - 10/16/2019
Study reveals the changing face of online fraud
Cybercriminals are adapting to retailer success in detecting payment fraud. - 10/16/2019
Study: Two retail channels poised for fastest store growth
Consumers’ increasing focus on price and speed bodes well for two types of brick-and-mortar chains. - 10/16/2019
Under Armour crosses new frontier with space apparel line
An athletic apparel company is designing spacewear for Sir Richard Branson. - 10/16/2019
Brentwood Associates sells airport and resort retail group to U.K. firm
Brentwood Associates has sold another of its retail businesses. - 10/16/2019
Canadian co-op builds toward streamlined merchandise management
Federated Co-operatives Limited (FCL) is planning inventory of home and building products across all its member retailers. - 10/16/2019
Rebag opens ninth brick-and-mortar store
Luxury handbag reseller Rebag is continuing an aggressive store expansion plan with its fourth location in California. - 10/16/2019
Chick-Fil-A eliminates lines with new mobile service
A fast-casual chicken chain is rolling out a new in-store mobile ordering feature. - 10/15/2019
BJ’s introduces same-day liquor delivery
BJ’s Wholesale Club is offering same-day delivery of beer, wine and spirits in six states.