ARTICLES BY THIS AUTHOR
- 10/26/2020
Coke and Amazon turn smartphones into soda fountains
Coca-Cola is shifting the interface of its “Freestyle” soda machines directly to customer phones, with help from Amazon Web Services (AWS). - 10/25/2020
Accenture, MIT work toward supply chain stress test
Accenture and the Massachusetts Institute of Technology (MIT) are co-developing a global test to assess potential supply chain disruptors. - 10/25/2020
Oracle: Holiday shoppers will spend more, return less
Six in 10 consumers plan to spend the same or more on the holidays as they did in 2019, and the percentage planning to make returns has dropped by half. - 10/25/2020
CSA Exclusive: Raley’s takes on 2020 with omnichannel innovation
A California-based regional grocer is leveraging dark stores, e-commerce, and personalized customer service to thrive during COVID-19. - 10/25/2020
Chipotle opens transparency into ingredient sustainability
Chipotle Mexican Grill is teaming up with Bill Nye the Science Guy to educate customers about how its meals impact the world around them. - 10/25/2020
Survey: Don’t count out Black Friday and Cyber Monday just yet
New data from e-commerce platform Shopify suggests strong consumer interest in a major traditional holiday shopping event. - 10/25/2020
New app enables in-TV purchases from QVC, HSN
LG Electronics USA is streamlining the TV purchase process for several multiplatform retailers. - 10/25/2020
Amazon opening high-tech supply chain hub in Texas
Amazon plans to open a robotics fulfillment center in Waco, Texas, in 2021. - 10/22/2020
CSA Q&A: Holiday success requires supply chain transparency
Expected surges in holiday e-commerce, along with unpredictable demand spikes, mean retailers must collaborate closely with suppliers. - 10/22/2020
Amazon pays customers for providing additional shopping data
Amazon is extending its tracking of customer purchase habits beyond the limits of its own e-commerce site.