Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 11/29/2020
J.C. Penney debuts livestream holiday shopping show
J.C. Penney is offering live digital shopping for holiday merchandise on Facebook, YouTube, and its e-commerce site. - 11/29/2020
Fashion retailer Rainbow brightens omnichannel customer service
Rainbow Shops is bursting through the gloom of siloed data to provide customer service agents with crucial information needed to resolve issues. - 11/29/2020
Black Friday weekend breaks e-commerce records
Consumers may have avoided stores during Black Friday weekend, but they didn’t stop holiday shopping. - 11/29/2020
Target shifts from Black Friday into Cyber Week
Target is running its largest-ever Cyber Week digital sales event through Saturday, Dec. 5. - 11/24/2020
Survey: Supply chain execs seek change post-COVID-19
Most supply chain organizations are struggling with the ongoing impact of COVID-19. - 11/24/2020
Global fashion retailer personalizes online shopping with AWS
Germany-based Zalando is running its machine learning workloads on Amazon Web Services (AWS) to reduce time-to-market of new online customer experience features. - 11/24/2020
Retailers jump on ‘buy now, pay later’ trend as holidays approach
Leading retail chains including Neiman Marcus, Saks Off 5th, GameStop, and Express are adopting various omnichannel flex payment platforms. - 11/24/2020
Exclusive Q&A: Shipt Driven manages last mile for Best Buy deliveries
Retailers including Best Buy support proprietary same-day delivery programs with the Shipt Driven service. - 11/23/2020
Walmart using stores to fulfill some online holiday orders
Walmart is leveraging its vast brick-and-mortar network to bolster its capability to quickly deliver online holiday purchases. - 11/23/2020
eBay expands financial, educational assistance for small sellers
2020 continues to be the year of the small seller on eBay.
