Dan Berthiaume

Dan Berthiaume

Senior Editor, Technology

Author Profile

Dan Berthiaume is senior editor, technology, at Chain Store Age. He is a recognized expert on retail technology and is well versed in all things tech, having covered the space since 1998.

Dan’s “Retail Insights” technology column was recognized by the prestigious Eddie & Ozzie Awards. He has been quoted and interviewed by a variety of publications and news sites, including CNBC, and has served as a moderator and session host at numerous industry events.

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ARTICLES BY THIS AUTHOR

10/11/2020
David’s Bridal joins concierge bot with Google messaging platform
David’s Bridal is introducing its Zoey mobile CRM tool to users of Google services.

Dan Berthiaume
10/11/2020
eBay steps up authentication of high-end sneakers
Sneakerheads can have a new level of confidence in purchases they make on eBay.

Dan Berthiaume
10/11/2020
CSA Q&A: Crocs adjusts customer experience amid COVID-19
A specialty footwear brand is connecting customers to its products via digital and social commerce tools.

Dan Berthiaume
10/11/2020
Recipes are just a click away at Kroger
The Kroger Co. is leveraging artificial intelligence (AI) and Twitter to help customers avoid food waste.

Dan Berthiaume
10/11/2020
Walmart bringing tailgates, trick-or-treat to stores
A discount giant is providing three socially distanced fall experiences to consumers.

Dan Berthiaume
10/11/2020
J.C. Penney kicks off holidays – in time for Prime Day
Amazon’s annual Prime Day sales event keeps picking up more big-name competition.

Dan Berthiaume
10/8/2020
Survey: COVID-19 continues affecting online shopping behavior
Consumers keep shifting their spending online for larger shopping trips as the pandemic continues.

Dan Berthiaume
10/8/2020
BJ’s Wholesale joins the club in competing with Prime Day
A leading warehouse club chain is the latest retailer to directly challenge Amazon’s Prime Day sales extravaganza.

Dan Berthiaume
10/8/2020
Go ask Alexa, she knows about early Prime Day deals
Users of the Amazon Alexa voice assistant can start their Prime Day shopping a couple of days early.

Dan Berthiaume
10/8/2020
Meijer turns stores into beacons for electric vehicle drivers
A Midwestern discount retailer is providing a new service for owners of electric vehicles.

Dan Berthiaume
10/8/2020
Avoid fear and loathing from Gen Z consumers with these technologies
Las Vegas would lay favorable odds on retailers who reach out to Gen Z with video, mobile, and on-demand solutions.

Dan Berthiaume
10/8/2020
GameStop partners with Microsoft
GameStop Corp. has entered into a multi-year partnership with Microsoft Corp. to standardize the retailer’s business operations on the tech giant’s cloud solutions and hardware.

Dan Berthiaume