ARTICLES BY THIS AUTHOR
- 6/8/2020
Kroger media division supports streaming TV ads with consumer data
Kroger Precision Marketing (KPM) is joining a new shopper data program from a major streaming TV provider. - 6/8/2020
Big Lots offers grocery items and more via on-demand delivery
Big Lots is the latest retailer to streamline customer access to e-commerce delivery by partnering with Instacart. - 6/8/2020
Devlyn Optical eyes AI as diagnostic tool
An optical retailer will test an artificial intelligence (AI)-based telemedicine solution to prevent diabetes-related blindness. - 6/8/2020
Amazon moves to combat fraudulent marketing schemes
Amazon is filing lawsuits in three states to protect customers from bogus emails and phone calls. - 6/8/2020
Gap accelerates rollout of warehouse robots to keep up with online demand
Gap Inc. is scaling its picking operation for online orders with a smart robotic solution. - 6/5/2020
Kroger confirms three new locations for next-gen fulfillment centers
The Kroger Co. is bringing its leading-edge automated warehouse facilities to three different regions of the U.S. - 6/5/2020
Exclusive Q&A: 7-Eleven overhauls customer support operation
The world’s largest convenience store retailer is modernizing its customer experience architecture. - 6/5/2020
Survey: One in four e-commerce retailers has lost data
E-commerce retailers are learning from failures to back up their site data. - 6/5/2020
Survey: Mistrust hampers grocery supply chain collaboration
Grocery retailers and suppliers who successfully collaborate can improve customer service and operating efficiency. - 6/5/2020
Surviving the ‘new abnormal’ with leading-edge technology
2020 has been a year like no other, but retailers can maintain “normal” operations by deploying the right solutions.