Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 5/2/2021
Fleet Farm seeks yield from mobile, rewards offerings
A Midwest retailer that offers a little bit of everything is adding a new mobile app and a loyalty program to its mix. - 5/2/2021
CSA Exclusive: Utah grocer offers one-click online checkout
Independent grocery retailer Macey’s is streamlining the online purchase process while customizing seasonal promotions. - 5/2/2021
Survey: Bad customer service is terrible for retention
Retailers who provide bad customer service may find themselves constantly paying the high price of acquiring new shoppers. - 5/2/2021
Verizon sells media business, including Yahoo, in blockbuster deal
Verizon is exiting the digital shopping platform space. - 5/2/2021
Kroger enters Walmart, Amazon airspace with drone pilot
Kroger is preparing to offer grocery delivery via autonomous drones, with a targeted twist. - 4/29/2021
Quick-service franchise operator serves up fresh data
Franchise Management Inc. is enabling data-driven decision-making across the entire enterprise. - 4/29/2021
Three grocers take online SNAP payments for Instacart orders
Publix, The Save Mart Companies, and Price Chopper/Market 32 are accepting federal benefit payments for eligible online orders. - 4/29/2021
Survey: The more payment methods, the merrier your customers
Retailers need to provide a variety of frictionless payment options to avoid losing customers and sales. - 4/29/2021
Walmart launches global effort to provide India COVID-19 aid
Walmart is mobilizing its global resources to expand support for COVID-19 relief efforts in India as the country struggles with a devastating second wave of the virus. - 4/29/2021
CSA Exclusive: Cannabis retailer grows stores during pandemic
Cannabis retail conglomerate Parallel is making sure that its new store managers keep up with the buzz from corporate headquarters. - 4/29/2021
Carvana expands in South, Southwest
An omnichannel platform or buying and selling used cars is extending its reach in Alabama, Florida, and Utah. - 4/29/2021
The ‘Roaring 20s’ are coming – get your tech ready now
Consumer spending is already showing signs of a post-vaccination surge, and retailers need to have the right technology to respond.
