Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 7/28/2021
BJ’s serves older customers with voice-based virtual assistant
BJ’s Wholesale Club is automating chat- and call-based customer service to ensure longstanding shoppers are satisfied. - 7/28/2021
Knot Standard takes measurements in a (smartphone) snap
A specialty omnichannel menswear retailer is enabling customers to get precise measurements with two taps of their iPhone. - 7/28/2021
HelloFresh offers meal kit subscribers new online marketplace
A leading meal kit provider is expanding its product assortment with an online store. - 7/27/2021
Stop & Shop starts electric vehicle charging effort
Stop & Shop is installing five electric vehicle (EV) charging stations at its stores across the Northeast. - 7/27/2021
Twitter pilots shoppable profiles
Twitter is testing a dedicated space at the top of a profile where businesses can showcase products. - 7/27/2021
CSA Exclusive: Women’s denim brand personalizes fit – in 3D
1822 Denim is offering personalized size recommendations via a cross-platform, web-based widget. - 7/27/2021
Lamps Plus serves online customers with store associates
The nation's largest specialty lighting retailer is having select brick-and-mortar employees also serve as e-commerce customer care agents. - 7/27/2021
Walmart takes big step as tech platform; partners with Adobe
Walmart will begin offering several of its own technologies and capabilities to other businesses and brands. - 7/27/2021
Justice’s online relaunch is off to promising start
Tween apparel brand Justice is obtaining some impressive early results in the first 90 days of going live with its new e-commerce site. - 7/26/2021
Fabletics enters resale market with ThredUp
A fashion athleticwear brand is the latest retailer to help customers clean out their closets. - 7/26/2021
Dynamic Yield launches single page application solution
Users of the Dynamic Yield Experience Optimization platform can now seamlessly implement it on any single page application framework.
