ARTICLES BY THIS AUTHOR
- 1/13/2021
CSA Exclusive: AT&T sees retail reinvention in wake of COVID-19
Retailers are pursuing strategies including supply chain diversification as they seek to restore and grow from pre-COVID-19 levels of revenue. - 1/12/2021
Walgreens makes significant investment in pharmacy automation
Walgreens Boots Alliance is acquiring the majority share of a pharmacy automation technology company. - 1/12/2021
Ikea builds consumer app into shopping platform
Ikea U.S. is enabling customers to buy products directly through the its app for home delivery and in-store pick-up. - 1/12/2021
Walgreens to launch credit card, prepaid debit card
Walgreens is expanding into financial services as it looks to drive loyalty. - 1/12/2021
Survey: Shoppers had a happy holiday, after all
Despite difficulties in finding and receiving items, most consumers say they had a good shopping experience during the 2020 holiday season. - 1/12/2021
Survey: E-commerce growth drives fulfillment transformation plans
Retailers are increasingly seeking to automate their fulfillment centers in response to increasing consumer adoption of e-commerce. - 1/12/2021
Chipotle spices up personalization with centralized data platform
Chipotle Mexican Grill is targeting customers by individual interests and activities, as well as by taste in food. - 1/11/2021
Survey: Social media shows promise as e-commerce channel
A new consumer survey indicates that roughly half of consumers respond to social media as a marketing and commerce channel. - 1/11/2021
Walmart to test grocery deliveries to customer homes via a ‘smart’ cooler
Walmart is once again expanding competition with Amazon in grocery delivery - 1/11/2021
Digital global holiday spend skyrockets year-over-year
Consumers spent 50% more online globally during the 2020 holiday season than they did in the 2019 holiday season.