ARTICLES BY THIS AUTHOR
- 1/5/2021
Survey: Holiday shipping failed to meet consumer expectations
Many consumers reported various issues preventing their online orders from being fulfilled satisfactorily during the 2020 holiday season. - 1/5/2021
Report: Albertsons shifting to third-party delivery in California
Albertsons Cos. is reportedly replacing many delivery drivers in California with in independent contractors. - 1/5/2021
Survey: Offline customer experience still vital to omnichannel success
Even as more customers shop online in the wake of COVID-19, retailers need to provide a satisfying in-store experience. - 1/5/2021
Walgreens expects to reach vaccination milestone before end of January
Walgreens expects to complete the administration of COVID-19 vaccine first doses in skilled nursing facilities by Monday, Jan. 25. - 1/5/2021
U.S. government bans Alipay, WeChatPay payment apps
President Trump has signed an executive order which will prevent the use of eight Chinese payment applications in the U.S., including the popular Alipay and WeChatPay apps. - 1/5/2021
Beef non-profit raises digital awareness at major grocers
The National Cattleman’s Beef Association (NCBA) is partnering with digital recipe network Chicory to accelerate e-commerce growth of beef at three leading grocery retailers. - 1/5/2021
FreshDirect becomes Ahold Delhaize banner
A New York City-based online grocer is the newest member of Ahold Delhaize’s U.S. family. - 1/4/2021
CSA Exclusive: Verizon says COVID-19 changes will continue into 2021
According to Verizon Media, omnichannel fulfillment and augmented reality are two retail trends from 2020 that should accelerate in the new year. - 1/4/2021
Survey: Package thefts grow with rise in online deliveries
As consumers order more products online for delivery, more packages are being reported stolen. - 1/4/2021
Amazon expands Amazon Air delivery capacity
Amazon is adding 11 new aircraft to its Amazon Air fleet.