Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 2/10/2022
This Valentine’s Day, give your customers some space
Even the best relationships can benefit from a little distance. - 2/10/2022
Shoppers want retailers to use these customer experience tools
A new survey reveals some very specific consumer preferences regarding the customer experience technologies they encounter. - 2/10/2022
Fast delivery startup launches music label for employees
Failed “American Idol” contestants may want to apply for a job with Gorillas. - 2/9/2022
Adobe: Online prices continue climbing in January
Year-over-year online inflation grew for the 20th consecutive month in January 2022. - 2/9/2022
Report: Mass Magecart attack affects outdated Magento software
Hackers are reportedly targeting a specific set of e-commerce sites with malware. - 2/9/2022
Survey: Bad customer experience kills brand loyalty quickly
It doesn’t take many bad service experiences to turn a loyal customer against your brand. - 2/9/2022
Christmas Tree Shops achieves independence with new enterprise system
Christmas Tree Shops is completing its separation from Bed Bath & Beyond by migrating technology operations to a hybrid cloud platform. - 2/9/2022
CSA Exclusive: Nikki Baird sheds light on retail technology trends
During 2022, retailers will focus on technology areas including omnichannel retailing, in-store payment, and RFID. - 2/8/2022
Little Caesars plots more store expansion in 2022
Little Caesars has ambitious plans to continue expanding its global footprint. - 2/8/2022
Tractor Supply unifies operations from supply chain to customer
The nation’s largest rural lifestyle retailer is managing customer demand and improving its shopping experience with a new enterprise platform.
