Dan Berthiaume

Dan Berthiaume

Senior Editor, Technology

Author Profile

Dan Berthiaume is senior editor, technology, at Chain Store Age. He is a recognized expert on retail technology and is well versed in all things tech, having covered the space since 1998.

Dan’s “Retail Insights” technology column was recognized by the prestigious Eddie & Ozzie Awards. He has been quoted and interviewed by a variety of publications and news sites, including CNBC, and has served as a moderator and session host at numerous industry events.

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ARTICLES BY THIS AUTHOR

2/9/2022
Christmas Tree Shops achieves independence with new enterprise system
Christmas Tree Shops is completing its separation from Bed Bath & Beyond by migrating technology operations to a hybrid cloud platform.

Dan Berthiaume
2/8/2022
Study: Subscription retail had a healthy 2021
Online subscription retailers brought in plenty of new customers last year.

Dan Berthiaume
2/8/2022
Little Caesars plots more store expansion in 2022
Little Caesars has ambitious plans to continue expanding its global footprint.

Dan Berthiaume
2/8/2022
DoorDash launches online flower delivery service
Just in time for Valentine’s Day, a new player is entering the on-demand flower delivery space.

Dan Berthiaume
2/8/2022
Forever 21 pilots livestream shopping app
Forever 21 is the latest retailer to experiment with shoppable livestream events.

Dan Berthiaume
2/8/2022
Survey: The key to brand loyalty is…
Most consumers are only loyal to a limited number of brands, so understanding what drives brand loyalty is key.

Dan Berthiaume
2/8/2022
Southern grocery chain rolls out curbside pickup offering
Rouses Markets is launching a branded curbside pickup solution, which includes a consumer app.

Dan Berthiaume
2/8/2022
Tractor Supply unifies operations from supply chain to customer
The nation’s largest rural lifestyle retailer is managing customer demand and improving its shopping experience with a new enterprise platform.

Dan Berthiaume
2/7/2022
Apple to let retailers use an iPhone to accept contactless payments
Apple is turning iPhones into mobile POS devices — with no additional hardware required.

Dan Berthiaume
2/7/2022
Survey: Brand trust, online product info drive purchase decisions
Retailers looking to convert omnichannel purchases should focus on detailed online product listings and brand-building.

Dan Berthiaume
2/7/2022
Delivery robots come to Austin, Texas
A remotely piloted robotic delivery service is fulfilling orders for quick service restaurant retailers in the Austin, Texas, market.

Dan Berthiaume
2/7/2022
Study: Stores aren’t providing the tech innovation customers want
A new study reveals that in-store technology can serve as a competitive differentiator for brick-and-mortar retailers.

Dan Berthiaume