Dan Berthiaume

Dan Berthiaume

Senior Editor, Technology

Author Profile

Dan Berthiaume is senior editor, technology, at Chain Store Age. He is a recognized expert on retail technology and is well versed in all things tech, having covered the space since 1998.

Dan’s “Retail Insights” technology column was recognized by the prestigious Eddie & Ozzie Awards. He has been quoted and interviewed by a variety of publications and news sites, including CNBC, and has served as a moderator and session host at numerous industry events.

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ARTICLES BY THIS AUTHOR

2/13/2022
Survey reveals metaverse habits of beauty shoppers
Beauty retailers should investigate augmented and virtual reality, video games, and other “metaverse” technologies.

Dan Berthiaume
2/13/2022
Walgreens expands electric vehicle charging with promotional twist
A retail pioneer in providing electric vehicle (EV) charging stations at its stores is adding new stalls across the U.S., and gaining a new promotional tool in the process.

Dan Berthiaume
2/10/2022
Survey: Mobile payments prove popular with younger consumers
Millennial and Gen Z consumers are much more likely than their older peers to use mobile payment solutions.

Dan Berthiaume
2/10/2022
Fast delivery startup launches music label for employees
Failed “American Idol” contestants may want to apply for a job with Gorillas.

Dan Berthiaume
2/10/2022
Amazon partners with University of Washington for new science hub
Amazon is expanding its focus on robotics innovation.

Dan Berthiaume
2/10/2022
Timberland launches immersive gamified experience
Timberland is giving customers the chance to virtually relive major moments from its corporate history.

Dan Berthiaume
2/10/2022
Shoppers want retailers to use these customer experience tools
A new survey reveals some very specific consumer preferences regarding the customer experience technologies they encounter.

Dan Berthiaume
2/10/2022
This Valentine’s Day, give your customers some space
Even the best relationships can benefit from a little distance.

Dan Berthiaume
2/9/2022
Report: Mass Magecart attack affects outdated Magento software
Hackers are reportedly targeting a specific set of e-commerce sites with malware.

Dan Berthiaume
2/9/2022
CSA Exclusive: Nikki Baird sheds light on retail technology trends
During 2022, retailers will focus on technology areas including omnichannel retailing, in-store payment, and RFID.

Dan Berthiaume
2/9/2022
Survey: Bad customer experience kills brand loyalty quickly
It doesn’t take many bad service experiences to turn a loyal customer against your brand.

Dan Berthiaume
2/9/2022
Adobe: Online prices continue climbing in January
Year-over-year online inflation grew for the 20th consecutive month in January 2022.

Dan Berthiaume