Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 3/14/2022
Regional grocer makes online pickup more accessible
Giant Food is making a major, consumer-friendly change to its online grocery pickup service. - 3/13/2022
Survey: Customer expectations for chatbots are…
A new survey reveals the most popular benefits consumers expect to gain from interacting with customer service chatbots. - 3/13/2022
Survey: Winning retailers differ from peers in pricing strategy
Top-performing retailers stand out in how they look at and respond to pricing challenges. - 3/13/2022
CSA Exclusive: H&M streamlines fulfillment with robotics
A global fashion giant is increasing the efficiency of online order fulfillment by implementing robotic technology in its North American warehouses. - 3/10/2022
Twitter pilots new shopping feature
Twitter is beta testing a new social commerce offering called Twitter Shops. - 3/10/2022
Is Uber going all in on being an e-commerce platform?
Uber Technologies Inc. is making moves that take it beyond being a traditional online delivery provider. - 3/10/2022
Virtual shopping boosts conversions at furniture rental retailer
Cort is enabling customers to virtually interact with and view furniture products, and seeing positive financial results. - 3/10/2022
Ulta Beauty posts strong year as quarterly, annual sales soar
Ulta Beauty turned in better-than-expected fourth-quarter earnings and revenue as its sales jumped higher consumer confidence, government stimulus payments and the easing of COVD-19 restrictions. - 3/10/2022
Registering for your baby – in the metaverse
A digital baby product registry and an augmented reality/virtual reality shopping platform are teaming up in virtual space. - 3/10/2022
CSA Exclusive: Innovation comes to exception-based loss prevention
Exception-based reporting for loss prevention is being enhanced with technologies such as 5G networking, video analytics, RFID, and blockchain.
