ARTICLES BY THIS AUTHOR

• 4/20/2026

  Batteries Plus supports franchise growth with store network visibility

  Batteries Plus is preparing for continued expansion of its store footprint with a new network health monitoring portal.

  Dan Berthiaume

  
• 4/19/2026

  Zipline expands Texas drone delivery to Walmart, Popeye’s, and more

  An autonomous drone technology provider is growing a food delivery service it launched in Rowlett, Texas in August 2025.

  Dan Berthiaume

  
• 4/19/2026

  Tariff refund portal opens; some retailers may be due billions

  Businesses that paid tariffs imposed by President Donald Trump under emergency powers authorization can start applying for refunds.

  Dan Berthiaume

  
• 4/19/2026

  Canadian grocer Sobeys to invest $51M in electronic shelf labels

  A leading Canadian supermarket chain is upgrading how it notifies customers of prices at the shelf.

  Dan Berthiaume

  
• 4/19/2026

  Walmart reportedly pilots store-based marketplace order fulfillment

  Media reports indicate Walmart is trying to speed up delivery of digital orders from retailers and brands selling on its third-party marketplace.

  Dan Berthiaume

  
• 4/19/2026

  EXCLUSIVE Q&A: Tambi Younes, VP of e-commerce, Newell Brands

  A multi-brand direct-to-consumer retailer is leveraging an emerging artificial intelligence model to effectively manage its large, diverse assortment.

  Dan Berthiaume

  
• 4/16/2026

  EXCLUSIVE Q&A: Food Lion connects with shoppers via loyalty programs

  Food Lion and its customers see numerous benefits from the grocer’s digital rewards offerings.

  Dan Berthiaume

  
• 4/16/2026

  Little Caesars Pizza lets customers start digital orders in ChatGPT

  The world’s third-largest pizza chain is linking its website and mobile app directly to a leading next-gen artificial intelligence platform.

  Dan Berthiaume

  
• 4/16/2026

  Dairy Queen expanding pilot of voice AI at drive-thru

  American Dairy Queen Corp. is testing the effectiveness of voice-enabled artificial intelligence technology at drive-thru windows of franchise stores.

  Dan Berthiaume

  
• 4/16/2026

  Uber Eats launches new returns service

  A popular delivery app is making it easy for customers to make a return.

  Dan Berthiaume

  
• 4/16/2026

  How legal cannabis retailing is evolving with strategy and technology

  Cannabis retailers are adopting the same business practices and solutions that help propel other, more established retail verticals.

  Dan Berthiaume

  
• 4/15/2026

  Walmart adds GLP-1 weight loss support to digital health care platform

  Walmart is expanding its Better Care Services platform with new offerings aimed at users of GLP-1 weight management medication.

  Dan Berthiaume