Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 1/24/2023
The top thing customers care about when making an online return is…
More than six in 10 shoppers all want the same option when returning an online purchase. - 1/24/2023
Dave & Buster’s streamlines transactions with in-store kiosks
Customers at Dave & Buster’s will have an easier time ordering and paying for food and drink and loading gaming credit. - 1/24/2023
Pottery Barn Kids, Pottery Barn Teen roll out next-gen e-commerce apps
New mobile apps from Pottery Barn Kids and Pottery Barn Teen include innovative features such as 3-D augmented reality shopping. - 1/24/2023
Study: Total e-commerce fraud in 2023 will exceed $200 billion
E-commerce fraud is on the rise, and so are its economic costs to retailers. - 1/24/2023
The Vitamin Shoppe streamlines store decision-making
The Vitamin Shoppe is making comprehensive traffic and performance data available to store managers. - 1/23/2023
Walmart enables charitable giving via new program
Walmart is enabling customers to donate to charities through purchases via its e-commerce site and mobile app. - 1/23/2023
Walmart to raise minimum wage
Walmart is raising wages for its U.S. employees as companies continue to compete for frontline workers. - 1/23/2023
Jack in the Box applies artificial intelligence to site selection
Jack in the Box is utilizing artificial intelligence technology to optimize market expansion and analysis of where to place new stores in existing markets. - 1/23/2023
1-800-Flowers.com launches online third-party marketplace
1-800-Flowers.com is expanding its product selection by directly connecting customers to third-party sellers of handmade gift items. - 1/23/2023
Customers will spend money with retailers who offer these features...
Consumers are reassessing their retail spending, but will shop at retailers that provide the right type of customer experience.
