ARTICLES BY THIS AUTHOR

• 5/30/2023

  How consumers really view the role of AI

  A new survey provides insight into the way U.S. consumers view artificial intelligence (AI) in shopping and other areas of their lives.

  Dan Berthiaume

  
• 5/30/2023

  Instacart offers generative AI-based recommendations

  Instacart is leveraging the capabilities of generative artificial intelligence (AI) to assist customers with their grocery shopping.

  Dan Berthiaume

  
• 5/30/2023

  Panera expands drive-thru options

  Panera customers have a new ordering opportunity at the drive-thru window.

  Dan Berthiaume

  
• 5/29/2023

  DoorDash prepares ‘Summer of DashPass’ promotion

  Summer’s here and the time is right for special deals from DoorDash.

  Dan Berthiaume

  
• 5/29/2023

  Do consumers support generative AI in marketing?

  Results of a new survey suggest consumers have mixed views on the use of generative artificial intelligence (AI) for marketing purposes.

  Dan Berthiaume

  
• 5/29/2023

  Regional convenience chain Stinker Stores drives loyalty

  Stinker Stores is sprucing up its customer engagement efforts to segment and target key customer groups.

  Dan Berthiaume

  
• 5/29/2023

  What will Prime members spend on Prime Day?

  A new survey reveals consumer plans for the upcoming Amazon Prime Day sales extravaganza.

  Dan Berthiaume

  
• 5/25/2023

  Study: Generative AI will have $9 trillion impact on retail

  The numbers are in, and generative artificial intelligence (AI) is poised to have a major impact on retail.

  Dan Berthiaume

  
• 5/25/2023

  Nine retailers named to Gartner top global supply chain ranking

  A notable direct-to-consumer newcomer joins the annual Gartner Global Supply Chain Top 25 list.

  Dan Berthiaume

  
• 5/25/2023

  In honor of spring, a look at three retail ‘cleaning’ efforts

  Spring is traditionally a clean time, and “clean” retail technology initiatives can take many forms.

  Dan Berthiaume