ARTICLES BY THIS AUTHOR
- 3/11/2022
Virtual shopping boosts conversions at furniture rental retailer
Cort is enabling customers to virtually interact with and view furniture products, and seeing positive financial results. - 3/11/2022
Is Uber going all in on being an e-commerce platform?
Uber Technologies Inc. is making moves that take it beyond being a traditional online delivery provider. - 3/11/2022
Registering for your baby – in the metaverse
A digital baby product registry and an augmented reality/virtual reality shopping platform are teaming up in virtual space. - 3/11/2022
CSA Exclusive: Innovation comes to exception-based loss prevention
Exception-based reporting for loss prevention is being enhanced with technologies such as 5G networking, video analytics, RFID, and blockchain. - 3/11/2022
Bad customer service puts brands at risk
Consumers do not give brands a lot of leeway in the level of service they expect. - 3/11/2022
Ulta Beauty posts strong year as quarterly, annual sales soar
Ulta Beauty turned in better-than-expected fourth-quarter earnings and revenue as its sales jumped higher consumer confidence, government stimulus payments and the easing of COVD-19 restrictions. - 3/10/2022
Walmart launches new telehealth, online vitamin services
Walmart is continuing to expand its presence as an online provider of wellness products and services. - 3/10/2022
Instacart enhanced shopper support includes new app features
Instacart is introducing three new services specifically aimed at its more than 600,000 part-time and independently contracted shoppers. - 3/10/2022
Amazon joins federal effort to create bio-friendly plastic
Amazon is partnering with a Department of Energy (DOE) initiative to create recyclable plastic materials. - 3/10/2022
Salesforce: Inflation pushes online revenue up even as consumers shopped less
February 2021 saw U.S. consumers less willing to shop online.