Giant Eagle partners with Instacart for fast delivery
Giant Eagle customers will be able to have online orders delivered in as fast as one hour via a new collaboration with Instacart.
The regional food, fuel and pharmacy retailer is rolling out a chainwide partnership with grocery technology company Instacart to provide same-day delivery in as fast as an hour from more than 200 of its grocery stores across Pennsylvania, Ohio, West Virginia, Indiana, and Maryland.
Giant Eagle will also integrate Instacart-hosted delivery into its myPerks loyalty program, which includes more than four million households and over 14 million consumers. on the Instacart app. The service is available to Instacart customers in central Ohio and Indianapolis immediately and will expand to all Giant Eagle and Market District stores in the future.
The grocer also offers a proprietary online delivery service. Same-day delivery is available now on the Instacart app from more than 20 Giant Eagle and Market District supermarkets across central Ohio and Carmel, Ind., and will roll out to all Giant Eagle and Market District locations in the future.
In addition, the companies plan to enable Instacart customers in Ohio to order alcohol online for delivery from participating Giant Eagle and Market District locations in the coming months. To begin shopping from Giant Eagle and Market District for same-day delivery via Instacart, customers can visit the dedicated Giant Eagle or Market District storefront on the Instacart site or app.
For all orders, an Instacart shopper will pick and deliver the order within the customer's chosen delivery time frame.
“Our partnership with Instacart makes ordering groceries from Giant Eagle more convenient than ever, whether customers choose to use our longstanding, company-led curbside pickup and delivery service or Instacart's popular platform," said Graham Watkins, Giant Eagle executive VP, chief information and supply chain officer. "We always want to think like those we aim to serve, and we recognize that many shoppers have come to rely on Instacart for their grocery needs. This partnership ensures that customers across all our markets have access to our stores regardless of how they choose to shop with us."
"The customer demand for Giant Eagle same-day delivery was loud and clear to us, and we're incredibly excited to welcome them to the Instacart app," said Chris Rogers, chief business officer at Instacart. "As the only marketplace to expand chainwide with Giant Eagle, we're proud to help serve their customers in a new way. We look forward to deepening our partnership and launching even more services for Giant Eagle customers using Instacart's technology."
Founded in 1931 and headquartered in Pittsburgh, Giant Eagle Inc. operates more than 200 supermarkets and 270 GetGo locations throughout western Pennsylvania, north central Ohio, northern West Virginia, Maryland, and Indiana.