Dan Berthiaume

Dan Berthiaume

Senior Editor, Technology

Author Profile

Dan Berthiaume is senior editor, technology, at Chain Store Age. He is a recognized expert on retail technology and is well versed in all things tech, having covered the space since 1998.

Dan’s “Retail Insights” technology column was recognized by the prestigious Eddie & Ozzie Awards. He has been quoted and interviewed by a variety of publications and news sites, including CNBC, and has served as a moderator and session host at numerous industry events.

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ARTICLES BY THIS AUTHOR

11/7/2023
Smashburger synchronizes online orders with kitchen via AI
A fast-casual burger chain is optimizing digital order processing and kitchen operations with artificial intelligence (AI).

Dan Berthiaume
11/7/2023
Walmart teams with Bravo ‘Below Deck’ series for shoppable TV episodes
Walmart is partnering with NBCUniversal for shoppable TV ads.

Dan Berthiaume
11/7/2023
Amazon offers on-demand primary care benefit to Prime members
Amazon is expanding its presence in health care — and enhancing its Prime subscription program — with a new benefit for Prime members.

Dan Berthiaume
11/6/2023
Google releases three new shopping features in time for holidays
Google is launching new online resources aimed at making finding deals and discounts easier.

Dan Berthiaume
11/6/2023
Almost all Gen Z consumers engage in these shopping behaviors
Gen Z consumers have some particular habits when it comes to shopping.

Dan Berthiaume
11/6/2023
Shipping and returns are a big deal for holiday shoppers
A new survey reveals shipping and returns policies factor heavily into holiday purchase choices.

Dan Berthiaume
11/6/2023
REI creates new technology executive position
REI Co-op is tapping a food industry veteran to fill a newly-created role overseeing technology supporting foundational business capabilities.

Dan Berthiaume
11/6/2023
Sprouts supports holiday catering with Instacart order management tool
Sprouts Farmers Markets is streamlining catering operations and modernizing holiday inventory management.

Dan Berthiaume
11/5/2023
Exclusive Q&A: Mastercard offers loyalty insight for holidays and 2024
Mastercard sees increased focus on personalization and artificial intelligence (AI) as major developing trends in customer loyalty programs.

Dan Berthiaume
11/5/2023
Foot Locker celebrates sneakers with NBA stars
Some of the biggest names in pro basketball, including Kevin Durant and Steph Curry, are helping Foot Locker launch a new marketing platform.

Dan Berthiaume
11/5/2023
How likely are holiday shoppers to use loyalty programs?
A new survey reveals that some consumers segments are more likely to rely on loyalty programs for holiday shopping than others.

Dan Berthiaume
11/5/2023
X pilots AI platform inspired by ‘Hitchhiker’s Guide to the Galaxy’
The social media network formerly known as Twitter is turning to a classic series of science fiction novels as a basis for its new artificial intelligence (AI) platform.

Dan Berthiaume