Dan Berthiaume

Dan Berthiaume

Senior Editor, Technology

Author Profile

Dan Berthiaume is senior editor, technology, at Chain Store Age. He is a recognized expert on retail technology and is well versed in all things tech, having covered the space since 1998.

Dan’s “Retail Insights” technology column was recognized by the prestigious Eddie & Ozzie Awards. He has been quoted and interviewed by a variety of publications and news sites, including CNBC, and has served as a moderator and session host at numerous industry events.

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ARTICLES BY THIS AUTHOR

6/15/2026
ACSI: Diners have a new favorite quick service restaurant brand
A quick service restaurant chain is making its debut at the top spot in the American Customer Satisfaction Index’s (ACSI) Restaurant and Food Delivery Study.

Dan Berthiaume
6/15/2026
Amazon to invest billions in Missouri data center campus
Amazon is developing state-of-the-art artificial intelligence and cloud infrastructure in Missouri.

Dan Berthiaume
6/15/2026
Yum! Brands to sell Pizza Hut for $2.7 billion in two transactions
Pizza Hut is being split into separate global and Mainland China operations for an aggregate price of $2.7 billion.

Dan Berthiaume
6/14/2026
Kohl’s names Foot Locker operations head as COO
Kohl’s Corp. has an official COO after almost two years of the position being empty.

Dan Berthiaume
6/14/2026
The most trusted retail brands are…
A new ranking reveals which retail brands consumers trust the most across several categories.

Dan Berthiaume
6/14/2026
Direct-to-consumer mattress brand Saatva streamlines customer support
Saatva is ensuring its customer support program adequately resolves issues as the company expands and shopper needs evolve.

Dan Berthiaume
6/14/2026
KFC to revamp stores, menu, packaging, branding
Kentucky Fried Chicken is globally refreshing its operations.

Dan Berthiaume
6/14/2026
Isaac Mizrahi returns to Target in new advisory role
A legendary designer who was a major Target fashion collaborator some 20 years ago is returning in a first-of-its-kind position for the discount giant.

Dan Berthiaume
6/14/2026
Supply chain tech issues prove costly — here’s how
A supply chain that meets technological expectations can still pose financial risk.

Dan Berthiaume
6/14/2026
Accenture: Customers trust AI agents to perform these tasks for them
Consumer trust in artificial intelligence agents to automatically take action is growing.

Dan Berthiaume
6/11/2026
Online rug retailer Rugs.com enables new app with augmented reality
The new mobile app from Rugs.com includes an augmented reality-based virtual try-out feature.

Dan Berthiaume
6/11/2026
DoorDash launches AI-based app search feature
DoorDash is enabling natural language search in its iOS app.

Dan Berthiaume