ARTICLES BY THIS AUTHOR
- 4/18/2023
The most common online delivery problems are…
Consumers frequently encounter issues with deliveries of e-commerce purchases, and retailers can pay a price. - 4/18/2023
La-Z-Boy drives growth with enterprise data
A furniture brand is supporting a brand reinvigoration effort by enabling the sharing of information across the company. - 4/18/2023
Road Runner Sports recognizes high-value shoppers with digital signs
A specialty fitness shoe retailer is personalizing the in-store experience for select customers with a digital signage solution. - 4/18/2023
Online marketplace Mercari pilots ChatGPT-based customer service bot
Mercari is beta testing a conversational shopping assistant equipped with a next-gen artificial intelligence solution. - 4/18/2023
Walmart moves forward with natural gas trucking pilot
Walmart is continuing to incorporate sustainable fuels into its strategy to reach zero emissions across its global operations by 2040. - 4/17/2023
Deloitte: Creator videos hold potential for retailers
A new survey reveals consumer attitudes toward user generated content (UGC). - 4/17/2023
Customers rate traditional chatbots vs. ChatGPT assistants
Not all artificial intelligence (AI)-based customer service chatbots are created equal. - 4/17/2023
Apple expands fintech presence with digital savings account
Apple is offering holders of its Apple Card credit card alternative an online banking option. - 4/17/2023
LeBron James-owned athletic brand Uninterrupted enters mobile commerce
A specialty athletic brand co-founded by a pro basketball legend is expanding its direct-to-consumer business with a new mobile app. - 4/17/2023
Giant Eagle relaunches print circular with omnichannel upgrade
Cleveland-area Giant Eagle customers will be the first to receive a new print circular with extra mobile-enabled features.