Artificial Intelligence

Office Depot's focus on "innovation retailing" is getting a major boost with the retailer's launch of an app for the Apple Watch.

The company says the app will feature voice-activated search for products, an ink and toner finder, and an Office Depot and OfficeMax retail store locator.

Plug and Play brings together retailers and start-ups that offer specific technology and expertise that can relieve merchants’ pain points. Chain Store Age’s Customer Disruption newsletter provides a Q&A with the CEO of one of those companies in each issue. This time, the spotlight is on Brian Ley of BiddRocket.

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San Francisco - Westfield San Francisco Centre has enlisted RetailNext Inc., a provider of retail analytics for brick-and-mortar stores, to provide in-store retail analytics technologies and services for Bespoke, its new retail-technology hub. Bespoke is made up of tech demonstration, coworking and event spaces.

Hot home furnishings retailer Wayfair has outgrown its chief technology officer, who also happens to be one of the company's co-founders.

So the retailer has hired Jeremy Delinsky to be the company’s new chief technology officer.

Delinsky joins Wayfair with more than a decade of leadership experience, formerly serving as CTO and, most recently, chief product officer (CPO) at athenahealth. Delinsky will report directly to Steve Conine, Wayfair’s co-founder and co-chairman. 

Boston -- Online home furnishings and décor retailer Wayfair announced that Jeremy Delinsky has joined the company’s leadership team as chief technology officer.

Delinsky joins Wayfair with more than a decade of leadership experience, formerly serving as CTO and, most recently, chief product officer at athenahealth. Delinsky will report directly to Steve Conine, Wayfair’s co-founder and co-chairman.

San Francisco -- Westfield Corp. and Forest City Enterprises on Thursday unveiled Bespoke, a coworking, event and tech-demo space designed to foster a retail-tech community and support retail innovation at Westfield San Francisco Centre. Bespoke is designed as a space where entrepreneurs, brands and retailers can come together to research, create, collaborate, refine, showcase and debut work within the confines of the shopping center, which features more than 200 retailers and restaurants.

Minneapolis – Target Corp. is working with content discovery app Shazam to make print and TV ads shoppable through customer phones. The retailer is participating in the initial launch of Shazam’s new visual recognition functionality, which extends its mobile engagement platform allowing everything from packaged goods to print media and more are transformed from static images into dynamic pieces of content.

We live in interesting times when it comes to all the ways we can pay and complete purchases, times when you can now order food for delivery without ever leaving your search engine. More convenient and secure ways of making payments are advancing on a number of interesting fronts, including computer chip enabled EMV credit and debit cards that are soon to replace magnetic stripe cards in the United States, and mobile phone-based digital wallets like Apple Pay and CurrentC (not to mention the digital currency bitcoin, which admittedly we’re pulling for).