Artificial Intelligence

A Chicago startup has landed partnerships with four major online retailers, including Target, to launch a product meant to rival Amazon’s Alexa, according to the Chicago Tribune.

Amazon is always exploring new and more efficient ways to get its goods to customers.   In what could be its latest move, the Internet giant might be working with a company developing technology that would allow delivery people temporary access when they’re making deliveries, according to a report by techcrunch.com.   For more, click here.   

Washington, D.C., is gaining a new grocery delivery service — one that is powered by rolling drones.   With municipal regulators approving the use of rolling delivery drones for urban deliveries, these bots will deliver groceries to mainly single- or double-occupant households, according to TechCrunch.com.  

The narrative is well established: Online sales are rising dramatically and having a major impact on brick-and-mortar retailers. The facts, however, are not quite so cut and dried. Internet sales still account for a remarkably small overall percentage of U.S. retail sales. A quarter century after Amazon’s first shipment was mailed, the Web accounts for less than 9% of U.S. retail sales. With sales of $500 billion, Walmart alone is the equivalent of six Amazons.  

Mirror, mirror in her hand, is Rebecca Minkoff one of the most innovative retailers in the land?   The specialty retailer is inching closer to this title as it brings its store-level smart mirror experience into its shoppers hands through a new app. Specifically, the app from Zeekit allows consumers to virtually “try on” fashions before buying online or trying them on in-store.  

Eleven retail tech startups took the stage at Minneapolis’ Orchestra Hall on Tuesday in front of nearly 1,000 people. The goal? Deliver the pitch of a lifetime.  

While much emphasis is placed on optimizing the front-of-the-house retail experience, improving back-of-the-house operations can also help retailers better meet customers’ evolving expectations – and intelligent lighting systems may be a key to improving those operations.    

Helzberg Diamonds is committed to “making people feel loved.”   By adopting a set of multichannel customer experience management solutions, the jeweler is taking the next step to “wowwing” its shoppers with more personalized customer service cross-channel.