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Artificial Intelligence

  • Johnson Controls and Tyco are now one

    Johnson Controls has completed its merger with Tyco.   By uniting Johnson Controls, a leading provider of building efficiency solutions with Tyco, a leading provider of fire and security solutions, the new company is positioned as a leader in products, technologies and integrated solutions for the buildings and energy sectors.   

  • Walmart, MoneyGram partner on new online money transfer platform

    MoneyGram and Walmart on Tuesday announced the launch of a new state-of-the-art online money transfer platform that offers customers new features and a streamlined experience when sending money through <a href="http://walmart.moneygram.com/" style="box-sizing: border-box; margin: 0px; padding: 0px; max-height: 100000px; color: rgb(0, 83, 160); text-decoration: none; border: 0px; outline: none; font-family: open_sansregular, Arial, Helvetica, sans

  • Walmart cutting 7,000 jobs

    Walmart is eliminating about 7,000 back-office positions at its U.S. stores, with the majority of the cuts in the accounting and invoicing areas.     The move, which was first reported by The Wall Street Journal, follows a test earlier this summer at 500 stores in the West to cut three administrative accounting and invoicing jobs at each store.    

  • Report: Fraud attacks spike over past four quarters

    Cyber-criminals have been wreaking so much havoc among retailers that there has been a 137% jump in fraud attacks over the past four quarters, an issue affecting $7 out of every $100 of retail sales, according to the latest PYMNTS.com Global Fraud Attack Index.  

  • Lowe’s reboots customer engagement with in-store robots

    Eager to streamline the in-store shopping experience, Lowe’s will introduce a fleet of retail service robots this fall throughout select stores in the San Francisco Bay area.  

  • Ikea Plugs In More Fuel Cells

    Ikea is expanding its renewable energy commitment with state-of-the-art fuel cell technology.

    Based on the success of a pilot installation, the Swedish home furnishings retailer plans to install biogas-powered fuel cell systems at four stores in California.

    A year ago, Ikea completed installation of a similar project at its location in Emeryville, Calif., one of the company’s two San Francisco-area stores.

  • Staples targets back-to-school needs with new app feature

    Staples wants to make back-to-school shopping virtually effortless.    The retailer announced a new beta test available on its mobile iOS app. Customers can now send a photo of their child’s back-to-school list via the Staples Easy System on the app and a Staples associate will populate the customer’s shopping cart with everything they need.      

  • FULFILLING THE PROMISE OF OMNICHANNEL COMMERCE

    Chain Store Age recently sat down with Stefan Weitz, chief product and strategy officer of omnichannel commerce and service provider Radial (formerly eBay Enterprise), to discuss how retailers can offer a seamless experience and have a successful holiday.
        
    What is the biggest challenge retailers face when trying to enable omnichannel?

    In many cases, it’s thinking they can do omnichannel by themselves.

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