Wayfair launches project management solution for professionals
Wayfair Inc. is reaching out to home design pros with a new tool integrated into its Wayfair Professional platform.
The digitally native home furnishings giant is introducing My Projects, which it is promoting as a “one-stop shop for professionals” such as design studios, property managers, contractors, hospitality providers. Wayfair says My Projects brings every step of the home design workflow into one centralized hub.
Developed entirely in-house, My Projects integrates project organization, collaboration and purchasing within the Wayfair Professional platform. Users can curate products, assign tasks, set milestones and track deliveries from a single dashboard.
Professionals can move seamlessly from product discovery to planning to purchase, within the Wayfair Professional environment. Capabilities it enables include:
- Creating projects and sourcing products directly from the Wayfair catalog.
- Assigning tasks, setting deadlines and staying current with reminders.
- Tracking progress through clear status updates and dashboards.
"Wayfair Professional is transforming the way our customers tackle projects," said Margaret Pierson, chief commercial officer, Wayfair Professional. "With My Projects, professionals can plan, collaborate and deliver with ease — saving time and reducing costs. Backed by our unmatched selection, services and dedicated support, we empower every customer to dream big and deliver with confidence."
My Projects is available exclusively to Wayfair Professional members, with no extra fees. Wayfair Professional membership is free and includes access to My Projects, exclusive pro pricing, complimentary in-house project managers and design services.
More than 6,700 Wayfair Professional members participated in the My Projects pilot across industries including design, construction, property management and hospitality. Early users reported reduced administrative time and improved collaboration.
"As a designer, I’m constantly juggling multiple projects, clients, and timelines, and My Projects has made it so much easier to keep everything organized," said Wayfair professional tastemaker Melissa Herriott. "I can curate products into collections, track deliveries against milestones, and collaborate seamlessly with my team and clients — all in one place. Having everything centralized not only saves me time but also gives me the confidence that each detail is moving forward exactly as planned."
Home Depot recently rolled out a similar digital Project Planning tool designed to streamline how professional renovators, remodelers and specialty tradespeople plan, manage and execute complex projects.
[READ MORE: Home Depot expands pro offerings with digital project planner]
The solution enables pros to manage every phase of their projects on one platform through a single supplier and brings together the entire Home Depot product assortment. This assortment includes all items available in stores and fulfillment centers, appliances, and specialty items like decking and windows.
Wayfair generated $11.9 billion in net revenue for the year ended Dec. 31, 2024 and is headquartered in Boston with global operations. The company’s brand portfolio includes Wayfair, AllModern, Birch Lane, Joss & Main, Perigold, and Wayfair Professional.
