CSA Exclusive: Chipotle will fill your order – however and wherever you chooseChipotle Mexican Grill is connecting the digital and in-store sides of the customer experience. Study: Automated call centers carry hidden costA new survey indicates call center automation drives away customers, incurring losses. Survey: Webrooming, showrooming popular with shoppers Consumers are proving themselves comfortable using multiple channels on the path to purchase. Report: Rent the Runway cites warehouse system in service issues The fashion rental pioneer is reportedly facing widespread complaints of late and missed deliveries. Carvana gets cars to shoppers sooner in Oklahoma City The omnichannel used car platform is adding a fulfillment option for customers in the Oklahoma state capital. Survey: Social media affects less than half of consumers Social influencers in particular are failing to resonate with many shoppers. Wolferman’s Bakery debuts as online ‘neighborhood shop’ A Harry & David brand is repositioning its assortment, marketing, and social media presence. Kendra Scott keeps customers informed with inventory awareness A fast-growing specialty jewelry retailer leverages granular data insight for targeted recommendations. Vroom hits the gas on digital financing The national online used auto retailer is streamlining the loan process for its customers. Foot Locker invests in teen-oriented e-commerce and content platform NTWRK Foot Locker continues to invest in innovative, digital-first companies. First Previous 900 901 902 903 904 Next Last
