Crate & Barrel designs new trade programA specialty home furnishings retailer is targeting designers and businesses with a new omnichannel service experience. Survey: Customers will pay for great online serviceOnline shoppers are dissatisfied with many aspects of customer service, but satisfying them can pay dividends. CSA Exclusive: Creating online impact with social influencers Social influencers offer retailers the opportunity to engage with customers in a direct and personal way, but they must understand this new environment. Don’t leave out the human touch in artificial intelligence Retail is an intensely personal business, and the best artificial intelligence deployments recognize that fact. Survey: Retailers focus on fulfillment for 2021 In the upcoming year, retailers want to ensure customer satisfaction by getting them products accurately and quickly. Online grocery sales in 2021 will surpass $100 billion, says eMarketer Online grocery shopping is moving from a first-time trial to a habit for many U.S. shoppers. Zumiez integrates financial data with enterprise operations A specialty teen retailer is blending financial results with workforce and operational data to provide better business insights. Survey: Baby boomers have unique needs for cross-border e-commerce Global e-commerce shoppers who are baby boomers have different expectations than younger groups when purchasing online from international brands. Carvana bets on ‘car slot machine’ for Sin City The latest illuminated structure in Las Vegas is not a casino. Fabletics launches at-home fitness app A celebrity-founded activewear retailer continues introducing new omnichannel initiatives during the COVID-19 pandemic. First Previous 696 697 698 699 700 Next Last