TECHNOLOGY

Online spending in the U.S. is being boosted by inflation and consumers who are sticking to their pandemic shopping habits — particularly in three categories — even as in-store visits pick up.

Citi Trends remains bullish store growth and upgrading its in-store experience.

Macy’s is putting a big new emphasis on personalization, in-store and online.

A global fashion giant is increasing the efficiency of online order fulfillment by implementing robotic technology in its North American warehouses.

A new survey reveals the most popular benefits consumers expect to gain from interacting with customer service chatbots.

This moment in time continues to serve up an unfamiliar combination of factors that are complicating life for retailers and consumers alike.

Top-performing retailers stand out in how they look at and respond to pricing challenges.

Saks Off 5th is updating its brand identity to appeal to younger, fashion-minder customers.