Kroger store expands offerings with ‘virtual food court’The Kroger Co. continues to expand its fledgling ghost kitchen initiative. DoorDash partners with Walgreens in summer membership promotionDoorDash Inc. is running a five-week campaign to promote its DashPass subscription program. Survey reveals perils of poor delivery experience Online shoppers are not forgiving when it comes to quality of delivery. Walmart to officially launch expanded drone delivery program A new era in Walmart’s last-mile delivery operations begins this week. Exclusive: Bestseller offers bilingual virtual assistance A global specialty apparel/accessories retailer is using artificial intelligence to automate Canadian customer service interactions in English and French. Marks & Spencer bases omnichannel experience on POS platform A British retail giant will offer new omnichannel shopping services based on its in-store POS platform. What Prime Day 2022 tells us about the state of e-commerce Another Prime Day is in the rearview mirror, and a look back provides guidance on where e-commerce is heading. Gen Z and millennials have more complex path to purchase Retailers targeting customers under 40 need to offer a robust omnichannel experience. Prime Day may signal return of online discounts New analysis indicates Amazon Prime Day produced mixed results for retailers, but bodes well for consumers. Consumers change online shopping behavior A new survey reveals that consumers have shifted their approach to e-commerce quite a bit in the past year. First Previous 504 505 506 507 508 Next Last