Exclusive Q&A: Reversing the negative impact of reverse logisticsReverse logistics is becoming one of the major supply chain challenges facing retailers, but with the right solutions and strategies, they can prevail. Consumers see this retailer as providing the most bang for the buckAs concern over prices, especially for food, grows, more than half of consumers turn to one retailer to save money. Walmart automates last-mile delivery with new AI platform Walmart is responding to a surge in delivery orders by focusing on last-mile innovation, including a new proprietary technology platform. Canadian seafood chain expands to U.S. with enterprise platform The Captain’s Boil is supporting franchise growth in the U.S. with a full suite of front- and back-end solutions. Supply chain tech trends to watch The supply chain is now an opportunity, a service, an asset, even a competitive advantage. Survey: E-commerce is full of problems A new survey reveals that virtually all online shoppers report at least an occasional issue with their experience. It’s not a sale until it’s a keep: reframing the returns discussion If there is one area in retail that’s ripe for disruption, it’s returns. Etsy soars in Q4; raising seller transaction fee Etsy ended the year with top- and bottom-line results ahead of expectation. Study: Mobile communications jump among consumers The volume of mobile calls and texts made and received by consumers dramatically increased in 2021. CSA Exclusive: Partnering for innovation, from source to shelf CSA recently spoke with Liza Amlani, principal of the consulting practice Retail Strategy Group, about major technology trends currently impacting the retail industry. Robots, robots everywhere – especially in the store Robotic innovation continues spreading across the retail enterprise – popping up to automate an increasing variety of tasks. Consumers placing food delivery orders say ‘hold the fee’ A new survey indicates that consumers appreciate online food delivery, but are less keen on the fees that go with it. First Previous 502 503 504 505 506 Next Last