Adobe: Online retail will pass $1 trillion in 2022Online spending in the U.S. is being boosted by inflation and consumers who are sticking to their pandemic shopping habits — particularly in three categories — even as in-store visits pick up. Survey: Younger consumers drive shift toward mobile shoppingMobile devices continue to grow in importance as an omnichannel shopping tool, especially among certain generations. Citi Trends to continue store growth, remodels in 2022 Citi Trends remains bullish store growth and upgrading its in-store experience. Walmart to hire 5,000-plus technology workers; open two new tech hubs Walmart is making a significant commitment to expanding its global technology operation. CSA Exclusive: Three experts give insight on maintaining loyalty Top executives from Petco, Mastercard, and Hanes Brand are sharing suggestions on how to ensure customer loyalty in a challenging retail environment. As inflation bears down, retailers can uplift consumers This moment in time continues to serve up an unfamiliar combination of factors that are complicating life for retailers and consumers alike. Survey: Winning retailers differ from peers in pricing strategy Top-performing retailers stand out in how they look at and respond to pricing challenges. Survey: Customer expectations for chatbots are… A new survey reveals the most popular benefits consumers expect to gain from interacting with customer service chatbots. CSA Exclusive: H&M streamlines fulfillment with robotics A global fashion giant is increasing the efficiency of online order fulfillment by implementing robotic technology in its North American warehouses. Saks Off 5th rebrands to expand reach Saks Off 5th is updating its brand identity to appeal to younger, fashion-minder customers. Virtual shopping boosts conversions at furniture rental retailer Cort is enabling customers to virtually interact with and view furniture products, and seeing positive financial results. Bad customer service puts brands at risk Consumers do not give brands a lot of leeway in the level of service they expect. First Previous 497 498 499 500 501 Next Last
