Leading customer service pain points for online shopping are ….One poor customer service encounter online can turn a customer off for good. Reitmans modernizes in-store experience with mobile POSA leading Canadian fashion retailer is streamlining store operations with a new mobile POS platform. Jacksons Food Stores transforms in-store space management A Western convenience store retailer located in gas stations is making the most of its store layout. Amazon enhances online shopping experience with AI, AR Customers can streamline shopping and searching on Amazon with new artificial intelligence (AI) and augmented reality (AR) tools. Online grocery sales soar to $9.3 billion in August U.S. online grocery sales showed impressive year-over-year (YoY) growth in August 2023. Amazon opens ‘tech hub’ on landmark NYC retail site The former home of one of New York City’s most iconic department stores has been transformed into a state-of-the-art modern office building for an online giant. Mass merchandisers top list of grocery pickup channels most frequently shopped When it comes to grocery online orders, most shoppers prefer in-store pickup. American Eagle to run immersive New York City jeans promotion American Eagle is continuing its back-to-school campaign with a high-profile installation in New York City’s High Line public park. Albertsons launches fast digital order fulfillment Albertsons Cos. is introducing a new service called “Flash” designed to provide online order pickup and delivery in as little as 30 minutes. Williams-Sonoma obtains full view of customers across banners Williams-Sonoma Inc. is obtaining a more complete understanding of shopper preferences and engagement. First Previous 167 168 169 170 171 Next Last