Survey: Data and Technology Disconnects Hurt In-Store Customer Experience Retailers need to improve data and technology operations to better improve the customer experience, according to a new survey of store leaders and corporate level customer experience decision-makers. Ahold Delhaize sells FreshDirect to ultrafast delivery platform GetirAhold Delhaize USA will sell its FreshDirect online grocery business to a Turkish ultrafast delivery platform. How high-performing retailers view Black Friday The most successful retailers approach Black Friday, Cyber Monday and other holiday promotions a little differently than their peers. Smashburger synchronizes online orders with kitchen via AI A fast-casual burger chain is optimizing digital order processing and kitchen operations with artificial intelligence (AI). Walmart teams with Bravo ‘Below Deck’ series for shoppable TV episodes Walmart is partnering with NBCUniversal for shoppable TV ads. Amazon offers on-demand primary care benefit to Prime members Amazon is expanding its presence in health care — and enhancing its Prime subscription program — with a new benefit for Prime members. Chain Store Age technology editor featured in Ketner Group Q&A Chain Store Age senior technology editor Dan Berthiaume discusses retail tech with public relations firm Ketner Group Communications. Google releases three new shopping features in time for holidays Google is launching new online resources aimed at making finding deals and discounts easier. Almost all Gen Z consumers engage in these shopping behaviors Gen Z consumers have some particular habits when it comes to shopping. Shipping and returns are a big deal for holiday shoppers A new survey reveals shipping and returns policies factor heavily into holiday purchase choices. First Previous 144 145 146 147 148 Next Last
