TECHNOLOGY

Amazon is expanding its digital health efforts with a new program to improve care for chronic conditions.

The logistics arm of a Chinese e-commerce giant is expanding its express delivery service in a big way.

New data indicates that artificial intelligence (AI) could be a valuable tool for boosting customer satisfaction.

Jewelry brand Kendra Scott is enhancing its omnichannel customer experience with individualized SMS texts.

Amazon is deploying artificial intelligence (AI) to help ensure proper fit and customer satisfaction for its online fashion shoppers.

Longtime retail technology consultant and practitioner William Kenneth (Ken) Morris has died following an illness.

Walmart revamped enterprise digital operations in the past year, including e-commerce, mobile, delivery and third-party marketplace sales.

New data indicates higher-than-expected December e-commerce activity helped produce healthy 2023 online holiday sales results.