More retailers use AI to improve customer serviceRetailers are increasingly applying artificial intelligence (AI) to better personalize customer service initiatives, and momentum is increasing. J. Crew reportedly has a new plan to attract younger female shoppersJ. Crew Group has set its sights on the next step in its recovery strategy. Amazon adds delivery, pickup services to more Whole Foods stores Amazon wants more Whole Foods Market customers to take advantage of its time-saving online delivery options. Amazon opens new brick-and-mortar concept Amazon is opening a new store — but this one isn't a bookstore, an Amazon Go location, or part of the company’s Whole Foods Market fleet. The newest factor impacting chargeback losses is… Chargeback losses are on the rise across the retail industry, but an emerging practice is hitting e-commerce retailers especially hard. It's official: Dunkin' Donuts is changing its name It’s official. "Alexa, build me a home…” Amazon’s newest investment is not only the company’s first foray into the prefab construction segment, it could also gain a stronger foothold in the smart home category. Walmart wants 'leafy green' suppliers on blockchain A discount giant is requiring lettuce suppliers to join its blockchain-enabled food safety and traceability initiative. Kohl’s in exclusive brands push Kohl’s is partnering with two of the most popular stars on cable television. ‘Just walk out,’ smart technology usage to skyrocket over next five years Retailers are stepping up their investments in technologies that rival those found at Amazon Go — and spending is set to explode by 2023. First Previous 1039 1040 1041 1042 1043 Next Last