Survey: Retailers see BOPIS as gaining importanceBuying and returning online purchases in physical stores is becoming a routine retail offering. Survey: Retailers have difficulty harnessing customer dataConsumer data is readily available to retailers, but delivering a high-quality customer experience is still challenging. Rite Aid further expands delivery with Instacart assistance Rite Aid is partnering with Instacart to enable on-demand delivery of essential healthcare and grocery items during the COVID-19 pandemic and beyond. Walmart leverages VR, remote training to fight opioid abuse A discount giant is preventing opioid overdoses and misuse with digital information. 1-800-Flowers provides peer support during COVID-19 A specialty gift retailer is offering customers going through life events access to a virtual help network. Expert Insight: The ‘New Next’ for Retail In early 2020, retail was predictable. Decathlon kicks off ‘scan and go’ in Germany The world’s largest sporting goods retailer is rolling out mobile self-checkout across its 81 German stores. Amazon opens SNAP pilot to more consumers Amazon is now accepting federal benefit payments for online grocery orders in four additional states and Washington, D.C. Publix joins prescription delivery trend as pandemic continues Publix is the latest retailer to offer home delivery of prescription medication in the midst of COVID-19. Survey: Online shopping, customer concerns rise during pandemic COVID-19 is creating new e-commerce patterns and anxieties among consumers. First Previous 807 808 809 810 811 Next Last
