Rite Aid further expands delivery with Instacart assistance
Rite Aid is partnering with Instacart to enable on-demand delivery of essential healthcare and grocery items during the COVID-19 pandemic and beyond.
Instacart delivery is now available from Rite Aid’s more than 2,400 locations across 18 states. Customers can visit the Rite Aid or Instacart site, where they can obtain online access to a full catalog of healthcare and grocery products from their local store, excluding prescription medications.
An Instacart personal shopper will pick, pack and deliver available products within the customer’s designated timeframe, offering an alternative to in-store shopping. All Instacart orders now default to “leave at my door delivery,” in order to maintain social distance and allow customers to receive deliveries safely.
In March, Rite Aid made an initial effort to ease access to its inventory during the COVID-19 crisis by offering home delivery upon request and drive-thru pick-up of prescriptions and over-the-counter products at more than 50% of its stores.
“At Rite Aid, we are focused on providing our customers and communities with the essentials they need during these unprecedented times,” said Jim Peters, COO, Rite Aid. “To further enhance our services, we have teamed up with Instacart to offer our customers another convenient method of shopping at Rite Aid from the safety and comfort of home.”
“We know people and families are depending on delivery to get their groceries and household essentials now more than ever, and we’re proud to partner with Rite Aid to offer customers another stay-at-home shopping alternative in the wake of COVID-19,” said Nilam Ganenthiran, president of Instacart. “Bringing Rite Aid’s broad selection of healthcare and grocery products online will give customers more access to the goods they need, delivered directly from the store to their door.”