La-Z-Boy drives growth with enterprise dataA furniture brand is supporting a brand reinvigoration effort by enabling the sharing of information across the company. Road Runner Sports recognizes high-value shoppers with digital signsA specialty fitness shoe retailer is personalizing the in-store experience for select customers with a digital signage solution. Online marketplace Mercari pilots ChatGPT-based customer service bot Mercari is beta testing a conversational shopping assistant equipped with a next-gen artificial intelligence solution. Deloitte: Creator videos hold potential for retailers A new survey reveals consumer attitudes toward user generated content (UGC). Customers rate traditional chatbots vs. ChatGPT assistants Not all artificial intelligence (AI)-based customer service chatbots are created equal. LeBron James-owned athletic brand Uninterrupted enters mobile commerce A specialty athletic brand co-founded by a pro basketball legend is expanding its direct-to-consumer business with a new mobile app. Giant Eagle relaunches print circular with omnichannel upgrade Cleveland-area Giant Eagle customers will be the first to receive a new print circular with extra mobile-enabled features. Staples Canada automates email promotions Staples Canada is aligning its email marketing efforts with offers made on its e-commerce site. The other shoe drops – Amazon enters next-gen AI space Amazon is previewing a new proprietary artificial intelligence (AI) platform – what does it mean for retail? Exclusive Q&A: Aldi reveals keys to growth – in Texas and elsewhere A fast-growing discount grocer addresses several customer needs to support its expansion. First Previous 411 412 413 414 415 Next Last