Fashion brand Valentino incorporates AI into customer chatValentino is allowing customers to communicate with everyday language via its app. Uber rolls out delivery robots in new marketUber is bringing robotic food deliveries to an additional state. Amazon launches industry effort to stop online counterfeiting Amazon is enabling online retailers to cooperatively combat the sale of counterfeit goods on their platforms. Saks expands VIP program with omnichannel experiences Saks is taking its invite-only loyalty program beyond its digital roots. Men’s Wearhouse offers tech-enabled mirrors, digital planning tool Men’s Wearhouse is using augmented reality and artificial intelligence to help customers select the right products. Tommy Hilfiger opens new metaverse hub Tommy Hilfiger is crossing multiple metaverse platforms with its new virtual shopping destination. Barnes & Noble plans over 30 new stores; offers two-tier loyalty program Barnes & Noble is responding to what it calls a resurgence in sales with store construction and a redesigned loyalty offering. Sam’s Club rolls out smart lockers for safeguarding employees’ handheld devices Sam’s Club is ensuring that the handheld devices used by store associates are kept safe and properly charged. Buybuy Baby revamps registry A leading specialty baby products omnichannel retailer is expanding the offerings it includes as part of its customer registry. The most common online delivery problems are… Consumers frequently encounter issues with deliveries of e-commerce purchases, and retailers can pay a price. First Previous 410 411 412 413 414 Next Last