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TECHNOLOGY

  • Whole Foods to launch national rewards program

    Whole Foods Market is preparing to roll out a rewards program nationwide amid increasing competition for its shippers. .   Coinciding with the company’s “strategy around leading a race to the top in terms of a differentiated customer experience,” the grocer plans to launch the rewards program in 2017, Whole Foods’ CEO John Mackey said in the company’s earnings call on Wednesday, Nov. 2. He did not reveal a specific start-date.  
  • J. Crew axing bridal

    J. Crew Group is exiting the bridal business, which it entered back in 2004.   The company has marked down its entire collection of wedding gowns and bridesmaids dresses by up to 70% online and in stores, reported Business Insider.    Once the merchandise sells out, the retailer will no longer offer a wedding line, according to the report.  
  • Staples leverages new app to assist business customers

    Staples’ business division is using a mobile app to help customers visualize site assessments.  
  • Kohl’s leap-frogs competition and reveals Black Friday deals

    As a teaser for its Thanksgiving Day opening, Kohl’s is launching a one-day Black Friday sale Wednesday, Nov. 3.   Available in-store and on its website, Kohl’s will feature one day of Black Friday deals for shoppers eager to get a jump on their holiday shopping. The program supports its holiday tagline, the “First Place to Stop and Best Place to Shop.” Featured merchandise includes Serta gel memory foam mattresses, 50-inch LED TVs, inflatable hot tubs, and appliances, such as food processors, among other merchandise.
  • Walmart and Kroger in dead heat…

    Two of the nation’s largest retailers shared the No. 1 position in a ranking of the top U.S. retailers.    Walmart and Kroger Co. tied for first place (in the overall composite score) in Kantar Retail’s 2016 Retailer PoweRanking. The ranking is designed to identify the retailers currently setting the highest standards of performance as viewed by their trading partners, and to gain insight into what makes these retailers "best in class."  
  • A new era: Walmart’s e-commerce management shakeup

    Walmart’s $3.3 billion purchase of e-commerce startup jet.com has spurred a shakeup across the retail giant’s digital operations.      Exiting the chain are Fernando Madeira, president and CEO of Walmart.com, and Dianne Mills, senior VP of global e-commerce human resources. (As previously announced, Neil Ashe, president and CEO of global e-commerce, is also leaving).   
  • Nine Predictions for the 2016 Retail Holiday Season

    With Halloween now behind us, the unofficial start of the 2016 retail holiday season is upon us. Amid intensifying competition, where are retailers placing their bets?     Here are observations and expectations from Profitero for the critical fourth quarter seasonal period:   
  • Report: Almost half of consumers skipping Black Friday

    Year-round e-commerce sales and discounting have dulled the impact of traditional Black Friday sales for many consumers.   These shoppers are so desensitized to “Black Friday hype” that nearly three in four respondents (73%) said they prefer to do their holiday shopping outside of the holiday season, during e-commerce sales, such as Amazon Prime Day. These preferences have influenced 47% of shoppers to skip Black Friday or Cyber Monday altogether this year, according to the second annual “JDA Consumer Survey.”
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