TECHNOLOGY

More consumers crave consumer-generated content (CGC) — and retailers' in-store sales are reaping the benefits.

Why is it that our best-laid out plans — from promotions, floor resets to new product launches — look great on paper, but fall flat in their execution?

The U.K.’s fourth-largest supermarket chain is taking steps to keep its checkout lines as short as possible.

Both Amazon and Google were willing to leave a few dollars on the table this holiday season, if it translates into loyal customers.

Boxed has one goal for the new year: improve the shopping experience.

E-commerce expansion has companies scrambling to expand their warehouse networks — but their efforts come with hefty price tags.

Amazon’s newest win could help it further secure its place in the fashion industry.

As we move into 2018, it’s time to look ahead and predict what’s in store, so to speak, as the retail experience continues its evolution to meet a new world of customer needs.