This is why online retailers need to improve the post-purchase experienceRetailers say customer loyalty is critical to their business, yet few actually measure retention. Walmart puts a new spin on mobile paymentsA discount giant’s newest partnership is giving customers a new way to use their PayPal mobile wallet. Walmart expands interactive content strategy in a big way Walmart just made a new move in its war with Amazon — but this time, the battle is moving beyond retailing. Untuckit makes its move to mobile POS Untuckit is giving its stores a mobile makeover. BJ’s to suspend membership requirement—temporarily BJ’s Wholesale Club is putting out the welcome sign. The reasons retailers struggle to attract digitally-savvy consumers are… Markdowns, returns and out-of-stock merchandise make it difficult for North America retailers to lure new digital consumers. Jersey Mike’s steps up its digital experience A fast-growing sandwich chain is upgrading its in-store experience to better connect with its core customer — Gen Z. CSA Exclusive: Technology drives customer engagement across Ahold Delhaize USA Supermarket giant Ahold Delhaize wants to get closer to its customers in North America, an endeavor that is being lead by the company’s retail business services division. Dick’s Sporting Goods uses data to gets its product right Dick’s Sporting Goods is using predictive analytics to optimize its merchandise assortment. Why did Amazon bail on an AI-based recruitment tool? Like humans, it seems even computers can show bias. First Previous 1033 1034 1035 1036 1037 Next Last