Amazon touts biggest single shopping day in its historyAmazon broke its own record on Cyber Monday. Online conversions dip during Black Friday weekendIncreased website traffic didn’t necessarily convert to increased purchases during Thanksgiving weekend. The most downloaded apps during Black Friday weekend were… Mobile shoppers made sure they had their favorite retailing and couponing apps downloaded and ready to go during Black Friday weekend. Online spending soars on Black Friday weekend The online holiday shopping season got off to a strong start as shoppers were out in force over the Black Friday weekend. Digital snafus plague retailers on Black Friday weekend Technical difficulties at J. Crew and Lowe’s Companies kept IT and marketing teams busy on one of the most important shopping weekends of the year. ICSC: Omnichannel retailers win over holiday weekend An estimated 151 million people visited a mall or shopping center over the Black Friday weekend. Cyber Monday breaks online sales record Cyber Monday sales were even better than expected, fueled by a surge in mobile commerce. The top 25 retailers with best overall customer experience are… An 86-year-old Danish brand came out on top for the second consecutive year when it comes to providing a great overall customer experience. Online giant’s ‘technical error’ exposes customer information Mere hours before the holiday shopping season commences, Amazon is facing customer fallout stemming from an unexpected technical glitch. Holiday shoppers have no patience for bad in-store experiences Consumers are ready to spend this holiday, but not necessarily at the same places they shopped last year. First Previous 1018 1019 1020 1021 1022 Next Last