OPERATIONS / SUPPLY CHAIN

Ross Stores hires chief merchant from Stein Mart
Ross Stores Inc. has hired away the chief merchant at Stein Mart to lead merchandising at DD's Discounts.

Ross Stores announced that Brian Morrow will join the company as president and CMO at DD's effective Dec. 7. Morrow will report directly to Barbara Rentler, the company's CEO, and be responsible for directing all aspects of merchandising at DD's Discounts.
U.S. leads the world in retail shrink
Dishonest employees and shoplifters pushed shrink rates to record levels and earned the United States the distinction of leading the world in the least desirable of retail metrics.

According to retailers surveyed for the Global Retail Theft Barometer, shrink rose in the U.S. from 1.28% of sales in 2013-2014 to 1.97% during 2014-2015. Globally, this compares to 1.42% , a figure also up from the previous .94% average of all common retailers surveyed the previous year.

Innovative Ways to Overcome Holiday Workplace Liabilities With Contractors and Temp Employees

For a variety of retailers – from supermarkets, to restaurants, to department and convenience stores – the holiday shopping season represents the peak time of year for staffing up on temporary workers to help meet all of the increase in consumer demand. However, the need to staff up may be even greater this year as some companies have already been operating with limited capacity given the nation-wide labor shortage.
Nielsen executive hired to oversee strategy at Signet

Signet Jewelers has hired its first ever chief strategy officer to lead the jewelry company's transformation and future growth.

The world's largest retailer of diamond jewelry announced that Uta Werner has joined the company as Signet chief strategy officer. Werner will be responsible for strategy development and execution and will be focused on the identification of growth opportunities, strategic planning and mergers and acquisitions.
Best Buy receives award from Office Depot

Office Depot and Best Buy are intense competitors in many categories, but that didn’t stop the former from recognizing the latter’s sustainable purchasing practices.

Office Depot recently held its Eighth Annual Leadership in Greener Purchasing Awards ceremony in Denver alongside the International Facilities Management Association (IFMA) World Workplace Conference & Expo.
DSW promotes CIO to new CEO

DSW Inc. has promoted its omnichannel retailing chief to be its new CEO as the company positions itself for long-term growth.

The company said Roger L. Rawlins, executive VP and CIO, will succeed Michael R. MacDonald as CEO effective Jan. 1. MacDonald, who is retiring from DSW and from the board of directors, will remain with the company through the end of the year to help ensure a smooth transition. Rawlins will be appointed to the DSW board effective Jan. 1.
Unwrapping Holiday Hiring

For retailers, a diligent and detailed vetting of applicants — including employment verifications, thorough interviews and comprehensive background checks — should be a standard part of any responsible hiring and candidate review process. At the best of times, this process can be a complex and time-consuming endeavor. When retailers are looking to hire temporary or part-time seasonal help, especially for the holidays, the degree of difficulty goes up significantly.
Tech Guest Viewpoint: ‘Tis the Season to Get Interactive

In preparation for the holiday rush, retailers have begun the timely process of interviewing, hiring and training seasonal employees.
Sam’s Club elevates focus on food with merchant moves

Veteran Safeway merchant Toby Noiles has joined Sam’s Club in a senior role as the warehouse club operator creates a new organizational structure for its food and beverage business.

Noiles was named senior VP and general merchandise manager of grocery and beverage and joins Sam’s Club from the online grocery delivery company Fresh Direct where she served as chief merchandising officer. Noiles was with Fresh Direct only seven months but prior to that she spent 29 years with Safeway and held a wide range of merchandising roles.
Famed outdoors retailer names new CEO

L.L. Bean has gone outside the company for the first time ever to pick a chief executive. The outdoors retailer named the chief merchandising and marketing officer of a Walmart-owned Chinese e-commerce business as president and CEO, effective Feburary 2016. [ABC News]